SMPK Privacy & Cookie Notice

Who we are

We are SMPK Clearance & Recycling of Church Road, Southbourne, Bournemouth BH6 4BB. Our website address is: https://smpk-rubbishclearance.co.uk.

We are committed to maintaining the privacy of personal information that you provide to us when visiting or using smpk-rubbishclearance.co.uk, and we will comply with all requirements of the Data Protection Act 2018 and General Data Protection Regulation (GDPR) 2018. This Privacy Notice describes how we treat personal information received about you (the user) when you visit this website.

What personal data we collect and why we collect it

No personal information is automatically stored or captured by our server or any cookies we use.

Where personal data is voluntarily provided through e-mail or electronic form, that data is used only for the purpose it was provided and will not be given, sold or otherwise shared with any third party.

We may disclose and use personally identifiable information in special circumstances (for example, when we, in good faith, believe that the law requires us to do so).

This Privacy Notice may be subject to change from time to time. We will post any changes here, so we suggest you check back periodically.

General

If you contact us regarding our services we will collect personally identifiable information from you that may include your name, email address and your home or business address, email address. This data is kept secure and will only be used for the purpose that you are providing it for and will not be passed on to a third party.

How We Use Information Collected

We may use information in the following ways:

  • For the purposes for which you specifically provided the information.
  • To send you an email notification about our new or existing services, or to otherwise contact you about a service we have provided to you.

If at any time you would like to know what personally identifiable data has been collected about you, to make any changes to any inaccurate data we hold, withdraw your consent to its use, ask us to delete your personal data, or exercise any other right under the General Data Protection Regulation (GDPR), please just let us know:

Supervisory Authority

If you are dissatisfied with our response to a request to exercise your rights under the GDPR, you can lodge a complaint with the Supervisory Authority, in the UK this is:

The Information Commissioner’s Office
Water Lane, Wycliffe House
Wilmslow, Cheshire SK9 5AF
Tel: +44 (0)1625 545 745
Email: international.team@ico.org.uk
Website: https://ico.org.uk

Our use of Cookies

Cookies are small files placed on your computer’s hard drive by websites, they help websites to analyse web traffic or recognise your computer when you visit a particular site. 

Information about your use of our website usage is automatically collected from you when you visit smpk-rubbishclearance.co.uk. This information helps us evaluate how visitors navigate our website on an aggregate basis, including the number and frequency of visitors to each web page, and the length of their visits.

The tool we use for this is called Google Analytics (see below).

We also use cookies to allow you to share content directly on social networking/sharing sites such as Facebook or Twitter. Examples would be if you wanted to “like” or “tweet” about a service promoted on our website.

We may also link to several other sites which may or may not use cookies in order to track usage and provide you with a better web experience.

If you are concerned about cookies from this or any other website you may want to adjust the privacy settings in your internet browser. By doing this you can withdraw your consent for websites to upload cookies to your computer.

Google Analytics

Google provides anonymised data about the visits made to our website. The information gathered by Google Analytics helps us to improve our site and tailor it to our customers’ needs.

Google servers automatically record the page requests made when you visit our site. These “server logs” typically include your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

We only use this information for statistical analysis purposes, we cannot recognise you from the records we hold and cannot access your computer or any information about you. You can find out more about the tool we use for this and how it works on the Google Analytics website.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers. 

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Notice from time to time. It was first published 17th October 2012, and last modified 21st February 2020.